Ordering & Shipping Info

Ordering & Payment

Once you have added your product/s to the cart, simply proceed to the checkout page where you will confirm your order, fill in your postal details and choose your payment type.
If you pay by credit/debit card or Paypal, you’ll be taken to our secure Paypal page to complete the payment. Confirmation is instant.
If you pay by bank (branch deposit or internet banking) you’ll receive our account details and we’ll confirm when the funds have cleared (normally 1-3 days).
All credit/debit card payments are handled through Paypal. Paypal is the world leader in online payment solutions. Your transaction is handled with the highest levels of security online today. At no time during or after your transaction do we view or store any card info.
There is no requirement to sign up to Paypal during the checkout process.

Shipping

Shipping prices are listed on the product pages. You will only pay shipping once for your heaviest item, all other items get free shipping.
We send your products via courier from our Melbourne base through Australia Post, TNT or DHL based on the size/weight of your lights.
Your order will be shipped within 1-2 business days of receiving your confirmed payment.
Upon shipping, we’ll provide you with your tracking number shortly after.
Most orders arrive 1-5 working days after confirmed payment.

Warranty

All products come with a standard 12 month manufacturers warranty for any defects.
If you simply change your mind in the first 30 days, there is a 10% restocking fee
If you have any problems, feel free to phone or email us and we’ll sort things out for you.
We are an Aussie business, so we’re in the business of keeping our customers happy!

Enjoy your lights and happy growing!